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How to commission us :

You can send me a mail at : kobold.painting@gmail.com, via the Contact menu, or on facebook via Message on this page :

In your message

For Miniatures : please mention how much minies need to be painted, their scale, the painting tier (see below) you want, when you need them to be painted, the color scheme and any other information you consider useful.
Please, also join few photos of the minies (unpainted ones or internet links to the models you want to purchase and get painted)
Don't hesitate to also add references (colors, textures..Etc) as it'll make the work of our scaly employees easier and faster.

Then we will give you a price for the service according to the tier chart (below) and the quantity you want. We will also agree on a time estimation for the work being done.
If you have not bought the miniatures yet, you can buy them and use our adress as the shipping one (we will give it to you once the contract is done if needed). It might save some time and money as you won't have to ship it to us again.

Once revieved we will paint it according to our schedules and come back to you with updates on the progression of the work.

When the painting is over we will ship them to you according to the shipping option you have taken (we strongly advise you to take an option with tracking for safety reasons)

 

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For Maps : please mention the dimensions/resolutions for your map-s (our default one is A0/300DPI), a description of the region as exhaustive as possible and some informations on the colors you want to be used.

We strongly recommand you doing a draft on some free map making software such as Inkarnate and providing us with the draft. We can't design your world better than yourself so we need informations about every places names, their locations, how the roads, lakes, rivers, borders...etc are located. It takes like an hour and will save us a lot of time (and a lot of money for you). We will then use this draft as a base and push it to the level you expect to get.

Then we will give you a price for the service according to the complexity of what you ask for and a time estimation for the work being done.

Once the work is finished we will send it to you as a PNG+JPEG via email/dropbox/wetransfer...etc as you prefer.
We can also send you the PSD/TIFF if you need it.

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For Illustrations : please provide us with an exhaustive description of the subject and a solid reference folders for anything that's complex or involve design (ex : what are your references for "elvish architecture?" or for something "alien" ?) It will save us time and so it will save you money.
We will then study the case and give you a price accorrding to the time and complexity  to draw it and a time estimation.

Once the work is finished we will send it to you as a PNG+JPEG via email/dropbox/wetransfer...etc as you prefer.
We can also send you the PSD/TIFF if you need it.

Prices are given in Euros, current Euro to $/£ ratio will be applied if you can't pay in Euro.

Shipping (Miniatures)

Shipping is at your own cost, we will provide you with several options.

We use stiff boxes and bubble paper to to make sure the minies are perfectly safe while being shipped. For bigger minies we might use adhesive under the mini to fix it on a stiff plate and make sur it won't move.

! Please take note !

As we are located in France (EU), shipping time might range from 2-4 days (France) to 7-10 days (EU) to 3-6 weeks (US/CA/AU/Africa/Asia...Etc) with the default options. Shipping prices might range from 6 to approx 50 €/$ depending on how far you live from France, how fast you want your minies, how big/heavy the box is and how insured/tracked you want the package to be.

In order to make it quicker and avoid paying extra shipping. If we agreed on a price and you've not bought the minies yet, you can then buy them and use our adress directly for the delivery.

Even though loosing a package is not that common during shipping, We strongly advise you to enable tracking/insurance for it as sometimes it can be worrying not having any news about a late and expensive package (we got some very rare D&D books from the UK stuck at the french border for 2 months once and we though we got scammed because there was no tracking to get any infos...we wouldn't wish this stress to anyone).

We will always send you a cute photo of your box before being sent and we'll communicate the tracking numbers to you as soon as we get them. Same once we recieve some of your packages, we will inform you once they are in our hands.

These informations are for both sending minies to us and us sending them back to you once painted.

 

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